A STUDY OF RESIDENTS SATISFACTION AND PERCEPTION OF OWNERS TOWARDS PRIVATE FLATS

N. Lavanya, Dr. U. Vani

Abstract


This research is outcome of the study related to resident's satisfaction and perception of owners towards private flats. The
objective of conducting the research work is to study the customer awareness and perception towards the private flats,
ideas and preferences of customers towards private flats. For this purpose 100 residents were taken as sample for the
study in order to get the needed information. The study is a descriptive type and simple random sampling technique is
used and the data was collected using questionnaire method. The collected data were consolidated and interpreted by
using statistical tools like percentage analysis, chi-square test and rank analysis.


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References


Jayesh Pitroda 2016, “Study of factors Affecting customer satisfaction for residential flats in surat and ahmedabad city in Gujarat region of India “International research Journal of Engineering and Technology,” Vol 3(3) 72 -75

Dr. Surulivel 2014 “customer satisfaction in residential apartment with reference to VGN Infra Pvt. Ltd”, International Research Journal of Business and Management Vol 4(1) 81-89.


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